Over the late afternoon & evening of Tuesday August 29th 2023 and Wednesday the 30th we will be performing upgrades to selected hosting server platforms & one of our network uplinks of Network Presence in Sydney, Australia.
Customers with services (VPS) on the hosting platforms to be upgraded may be emailed advisory notices, and this is a general notice related to other ancillary upgrades and Infrastructure Maintenance being performed during this scheduled window of time.
This Maintenance Window starts from 5pm on the Tuesday afternoon, through to 6am Sydney time on the morning of Wednesday August 30th 2023, and I’ll be personally contactable by phone & online during and after these works in-case there’s any issues that arise.
During this Maintenance Window, selected network or server equipment will be worked on, upgraded and restarted. Works will be completed as quickly as possible (and where possible, timing information will be in emails to affected customers) and restarts are short service interruptions only, while upgrades may incur longer service interruptions.
This will incur outages to selected hosting services of Network Presence in Sydney, Australia during this off-peak scheduled works period. In addition, there may be some impact (short 5-10 minute periods) to the general Internet Connectivity of portions of Network Presence in Sydney during these works, though redundant routing will be utilised during these works.
Our Adelaide POP is unaffected by this Maintenance Notice and works.
Our Operations Site at ops.networkpresence.co is also unaffected by these works and updates will be posted there as required.
Progress updates leading up to and during the works will be posted to our Operations Blog site at https://ops.networkpresence.co (public feed, no login required to view it).
FYI and regards,
Richard.
We’re on-track for these works on Tuesday night (Aug 29th) & into the early morning of Wednesday.
Hosts scheduled for works currently includes: node 10, node 20, node 60.
Works are starting in our Sydney Data Centre soon tonight, with some non-customer impacting activity first, then some quick network cutovers affecting a couple of VPS Hosting Nodes but only with a quick network cutover event for them.
Node 20 will be upgraded shortly this evening and customer VPS on it will be cleanly shutdown by us and restarted again once node 20’s hardware upgrades are completed.
All done for Node 20 and soon we’ll update some network connections to Node 99.
No VPS restarts expected in that, but VPS on Node 99 with get a short network break.
Network update done on Node 99 with the outage less than a minute.
Next is Node 60 going down for hardware updates and like Node 20’s work, we’ll cleanly shutdown Node 60’s customer VPS and restart them when the works are completed on Node 60.
All works have been completed an hour ago this evening & all looks well.