This may not justify a post, but after many years of constant operation and availability, one of our fibre uplinks into the Internet from our Sydney racks in Equinix SY1 Data Centre went down (full loss of light, not just data) at around 11am Sydney time on Wednesday October 9th 2024.
We have a 2nd and redundant fibre link to this Internet connectivity supplier in SY1 and our network seemlessly, quickly and automatically failed-over to the remaining running link, with no customer impact seen.
This multiple physically separate fibre connectivity model we run in Sydney has proved itself today, as it took nearly 2 hours for the upstream provider to rectify the problem with a line card in one of their routers.
Operating these separate fibre paths to the Internet is incredibly expensive compared to what’s on offer in Sydney nowadays, but we gladly pay those $thousands so that those 2 hours today were un-interrupted for our customers.
FYI,
Richard.